How to find work in Jamaica at Call Centers - Conduent Jamaica seeking 300 Customer Service Agents via Invitation Only

Call Centers in Jamaica are an every expanding business. So for you workers in Advantage Call Center, Xerox Jamaica, Startek and yes IBEX, I’ve got news more interesting than getting a free copy of Usain Bolt's Autobiography once you sign up to a US$91.99 subscription for 1spotmedia.com

The call center Conduent Jamaica, a subsidiary of Conduent Inc, is seeking some 300 customer care associates via invitation only as reported in “Conduent To Hold Invitation-Only Job Fair”  Published Sunday September 24, 2017 by Avia Collinder, The Jamaica Gleaner.

October 6 2017 is the deadline for applicants to submit their resumes online for one of the 300 positions on offer.  Conduent will then shortlist applicants and invitation letters will be end for job fair interviews. This is far more efficient than their last job fair in September 2016, which saw applicants a far away as St Elizabeth coming to their company’s Naggo Head, Portmore centre forming long lines waiting for hours in the blazing sun.

Many fainted and fell ill. Conduent Jamaica, seeking to avoid the image of a sweat shop and instead cultivate the image of a professional workplace, has decide to go this route as explained by Conduent Inc’s London-based European PR Manager for Marketing and Communications, Robert Corbishley, quote: “We are seeking to recruit 300 customer care associates. The job fair is an invitation only event and, as such, we have not disclosed the date or location of the event”.

This time around they a more orderly process and more specific targets:

1.      1,000 CSA's for Kingston

2.      1,500 CSA's for Montego Bay

The minimum qualifications are:

1.      A school-leaving certificate at the secondary level

2.      HEART Level II certification

Conduent Jamaica - A Call center on the Rise in St. Catherine

Conduent Jamaica employs 6,500 people at 11 call centres. They are the 4th largest Call center for Conduent Inc’s, the parent, whose global workforce of 130,000 is spread across 4 Call Centers:

1.      United States

2.      India

3.      Philippines

4.      Jamaica

Conduent has clients in health care, pharmaceuticals, telecommunications, retail, transportation, and high-tech services. They provide the full suite of BPO services:

1.      Administrative assistance

2.      Finance and accounting

3.      Insurance claim processing

4.      Payroll services

5.      Technical support

6.      Transaction processing

Albeit only 300 workers, as their accounts grow, expect more orderly organized and professionally done interviews in the future.