I’ve
been stuck in a rather strange technological rut with Digicel.
The
problem?
I
STILL have a Digicel
Greenpacket EX-250 Modem, the same one I purchased back in February 2013
for JA$3500 and which allows me to access Digicel's 4G WiMaX Network. At the
time of purchase, I used it to do a personal review on Digicel's 4G Modems as per my Geezam blog article entitled “How
to setup and troubleshoot your Digicel 4G Broadband Modem”.
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My
problem is that I want to upgrade the Modem to a new model, such as the Digicel
Greenpacket DX-250 Modem that has built in Wi-Fi. The Digicel
Greenpacket EX-250 Modem doesn't have Wi-Fi, only an Ethernet Port.
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This,
however, didn't stop me from doing an article on how to change your Digicel Modem's Wi-Fi Password as
described in my Geezam blog article
entitled “How
to configure the Wi-Fi on your Digicel 4G Broadband Modem”.
Digicel Greenpacket EX-250
Modem – No Exchange for a Greenpacket DX-250 Modem
I
went to Digicel's Store run by
Fimi Wireless in New Kingston store on Monday January 5th 2015
hoping to see if I could wrangle an exchange for an upgrade to the more
advanced Digicel
Greenpacket DX-250 Modem.
I
even threw in the possibility of doing a review on the unit, being as my blog
now has some 1,000,000 plus views and strong Social Media presence, enableing
me to influence a lot of potential buyers to get a Digicel 4G Modem.
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I
was, however, told by one of the Digicel
Customer Care Representatives that this wasn't possible as no such exchange service
existed. I, however, was told a workaround which I’d like to share; get a low
cost Wi-Fi Router and connect it to the Digicel
Greenpacket EX-250 Modem.
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The
procedure is relatively pain-free, so long as you’re used to the idea of going
into your D-Link Wi-Fi Router’s settings as shown in the video Below.
Now,
don't get me wrong; I purchase this device for JA$3500 at the time at it
performs great, so long as you can stick it through a window or you live in a
wooden house. Also, the Internet is slow in the early mornings around 6am and
later at 6pm at night. Traffic really picks up on this baby after 2am at night,
when I am usually active, so I really have no problem with this device.
Digicel Modem is parked
– Prices haven’t changed as FLOW Internet is cheaper
Currently,
while living in the Swallowfield community near to Arthur Wint Drive in
Kingston, near to the National Stadium, I use FLOW Internet, with which I am
quite pleased. It’s a lot easier than hassling with the cumbersome Registration
process involved in setting up the Digicel
Greenpacket EX-250 Modem.
After
all, if FLOW's services it can power the Municipal WiMaX Internet service back
in my community of Milk River, Clarendon as noted in my blog article
entitled “FLOW
rolls out Hosted PBX - How 100 MBs FLOW Ultra can power a Private WiMaX
Community Network”, it can power my Internet service here in Kingston.
For
this reason, I haven't used if for quite awhile. So long in fact, that Digicel has begun sending me offers
for free Internet if they notice I haven't topper up for quite awhile as noted
in my blog article
entitled “How
I got 5 Day Free 4G Broadband Service from Digicel – Wi-Fi Broadband Hopping
their next Promotion as Christmas approacheth”.
The
offer, which Digicel from time to
time send to my phone, is now as follows:
1.
JA$100 to get three (3) Days Internet
2.
JA$500 to get seven (7) Days Internet
This
is quite a deal, considering the original
prices for 4G Broadband Internet on Digicel’s Website haven’t changed as
much as those for “4G” Mobile for smartphones as noted in my blog article
entitled “Digicel's
JA$70 Data Plans vs LIME's JA$50 Data Plans - How to choose 3-Day and 30-Day
Data Plans in Jamaica”.
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But
I can't use it, having lent my Modem to a Teacher friend of mine from Wolmer’s
Girls in Swallowfield. I personally think Digicel should just allow persons who
originally purchased the older model Digicel
Greenpacket EX-250 Modem to upgrade to the JA$4,250 Digicel
Greenpacket DX-250 Modem by paying the difference in the process in order
to get the Wi-Fi.
The
alternative is to buy a Wi-Fi Router and connect it to the Digicel
Greenpacket EX-250 Modem, requiring that you have another power plug to
connect the Modem. Either that or just sell Wi-Fi Modems cheap so that loyal
customer can upgrade without much of a hassle.
Best
of all, such an upgrade would allow Digicel
to offer the service of Wi-Fi Broadband Hopping, where customer who already
have a Digicel 4G Broadband
Account can log on to any Wi-Fi coming from a Digicel 4G Modem from their
cellphones as detailed in my blog article
entitled “Free
Wi-Fi Internet as a Promotional Tool - Broadband Hopping the next weapon from
Digicel and LIME”.
The
product is great.
Digicel merely needs to do something
special for us Digicel
Greenpacket EX-250 Modem and that special gift is Wi-Fi via an exchange for
a Digicel
Greenpacket DX-250 Modem.
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