How to find work in Jamaica at Call Centers - 20000 Call Center Jobs at Sutherland Global in New Kingston and Mandeville

 “There is a university (Northern Caribbean University) close by, we have high schools, we have excellent human resources available to enable the area to become an ICT major point as we have seen in Montego Bay and elsewhere”.

Minister of Science, Technology Energy and Mining Phillip Paulwell during a tour of the ICT Center on Ward Avenue in Mandeville which is being built by Sutherland Global

Sutherland Global is coming to Mandeville and New Kingston folks!    

That’s something for Call Center Agents peeps working at ACCENT Marketing, Xerox or FullGram Solutions to get VERY excited about and is far more exciting than this cute furry French Angora Rabbit shown below!

Sutherland Global is said to be the principal investor behind an ICT Center on Ward Avenue in Mandeville as stated in the article “Paulwell hails ICT project in Mandeville” published Monday, October 06, 2014, The Jamaica Observer.

This News comes on the heels of yet another Call Center under construction in Portmore jointly by the UCC (University College of the Caribbean) and Property Developer Gordon Tewani worth some US$5 million as reported in my blog article entitled “How to find work in Jamaica at Call Centers - US$5-million Call Center in Portmore jointly being built by UCC and Property Developer Gordon Tewani”.

This was revealed my none other than Minister of Science, Technology Energy and Mining Phillip Paulwell during the tour of a large ICT (Information and Computer Technology) Center being built on Ward Avenue in Mandeille as shown in the pictures below.

More interestingly, this 70,000 sq ft ICT center seems to have Sutherland Global as its main investor, the VERY SAME Sutherland Global that employs UWI (University of the West Indies) Students as stated in my blog article entitled “How to find work in Jamaica at Call Centers - Sutherland Global Service is now hiring Full-Time Customer Care Consultants to work at the Mona Technology Park as Christmas draws nigh”.

Sutherland Global in New Kingston and Mandeville – Call Center expanding thanks to DBJ

Word from my Call Center peeps in New Kingston is that they’ve purchased the old CLARO Building on 34-36 Knutsford Boulevard in New Kingston and are currently renovating most of the floors to be used as a Call Center.

It possibly owned by Cari-MED CEO Glen Christian as stated in the article “Cari-Med Owner Grabs Claro Building - Proven Loses Out On Deal For Prime New Kingston Asset”, Published Wednesday April 23, 2014, The Jamaica Gleaner, who may have leased the space to Sutherland Global.

At the rate of construction, both of which are part of the eight (8) Call Centers funded by a US$33 million loan facility available through a Development Bank of Jamaica (DBJ) as pointed out in my blog article entitled “How to find work in Jamaica at Call Centers - 8000 Jobs coming after US$33 million Loan from DGJ floated for 8 Call Centers”, operations are expected to begin at the ICT Center in Mandeville by about January 2015 and at the New Kingston Center by December 2014.

Once finished, it'll not only make them the second largest Call center next to ACCENT Marketing in New Kingston but also mean that they also join ADV Communications who are located in the Towers on Dominica Drive as pointed out in my blog article entitled “How to find work in Jamaica at Call Centers - ADV Communications is a New Call Center Coming to The Towers on Dominica Drive in New Kingston” as the third Call Center to move to New Kingston area!

Strength in numbers people, as the Call Center population is growing in the New Kingston area. It is strengthened by the recent passage of the flex-work week bill which has been sent through the house of Representatives and is now on its way to the Senate for the final deciding Vote that'll officially usher it in as noted in my blog article entitled “Flexi-work Bill sent to Senate without opposition – JLP singing praises as historic occasion as Telecommuting Workplace now Possible”.

Thus it's not totally inconceivable that they may soon be employing College Students from the Golden Triangle area i.e. St. Josephs' Teacher College, Excelsior Community College, Edna Manley School for the Visual Arts and my own MICO College University.

Similarly, in Mandeville, Sutherland Global new building on Ward Avenue in Mandeville is estimated to have some 6000 seats. This means with a three shift system may employ as many as 20,000 persons, particularly college Students from NCU (Northern Caribbean University) in Mandeville.  

Sutherland Global in Mandeville - NCU Students can now work in Call Centers like UWI Students

For those in Mandeville excited about this development but worried about the effect of Water shortages on a Call Center, not to worry folks. According to Site Manager Peter Fong of Black Brothers the building is packing a large water storage tank in case water goes away, which is a frequent occurrence in Mandeville.

So are you interested to work at Sutherland Global in Mandeville or New Kingston or ADV Communications? The contact information from them is available below:

Sutherland Global Jamaica

Address:

Mona Technology Park

University of the West Indies

Mona (7)

Mona Technology Park Application link for Sutherland Global Services

Sutherland Global Login Page

Sutherland Global Jamaican Application

ADV Communications

The Towers

25 Dominica Drive

Kingston 5

Email: kingstonjobs@advantagecall.com