How to find work in Jamaica at Call Centers - 1500 Amazon Call Center Agents for Xerox Jamaica for Christmas Holidays

My fellow job seekers in the Call Center world, especially at Startek, Xerox as well as Advantage Call Center, I’ve got new more interesting than whatever you ate for breakfast in bed, and I mean whatever.......

I’m of course referring to yet another run of Call Center vacancies, this time at Xerox Jamaica as reported in the article “More Than 1,000 Jobs Now Available”, published Monday September 5, 2016 by Jodi-Ann Gilpin, The Jamaica Gleaner.

They're seeing an incredible 1,500 persons at their Kingston and Montego Bay locations as spoken by HR Manager Helen Broomfield, quote:  “We do have about 1,500 (spaces) that we will be filling between Kingston and Montego Bay, and we have been out in the communities”.

This was following her presentation at the JAMPRO (Jamaica Promotion Corporation) and the Avasant Foundation's graduation ceremony which was held at the University of Technology.

Xerox Jamaica desperate for Workers – 500 Call Center Agents per month till Christmas 2016

This comes only after a year since they're move to New Kingston, taking residence in the RKA Building where Digicel used to be a noted in my blog article entitled “How to find work in Jamaica at Call Centers - Xerox's Call Centers in Kingston for 860 employees”.

Apparently the shortage of Call Center employees is REALLY bad, as to require 1,500 employees by Christmas means they’ll have to employ some 500 persons each month up till November 2016!

Interestingly, it’s not just Call Center agents; over the next six months, supervisory and quality staff will be needed, suggesting that they have a new account on their hands, to quote Helen Broomfield: “We had a number of persons who stayed on as agents, but then we have a number of persons who have progressed. Typically, we promote persons within six months to 12 months, dependent on their performance. As accounts grow for the number of agents you hire, you have to have a number of supervisory staff, a number of quality staff, and so you have opportunities that are constantly available at these higher levels”.

JAMPRO, as you may know, has a long term strategy to have 30,000 persons working in the BPO (Business Process Outsourcing) Industry by 2020.

But why does Xerox need so many people?

Xerox 1500 Jobs – Amazon Ramp Up Thanksgiving, Black Friday sales and Christmas  

Well, as the title suggests, they're ramping up for the Holidays. And based on the holidays, as well as my sources in New Kingston with who I regularly chart with on Facebook and Twitter, its Amazon!

Amazon mainly has American customers and this massive demand is typical of their yearly ramp up for the Holiday period, as slyly hinted by quote HR Manager Helen Broomfield: “We serve a large number of our clients who come from the retail, and travel industries”.

This fall in line with my prediction of more Call Center jobs on the horizon in their very unforgiving job sector as noted in my blog article entitled “How to find work in Jamaica at Call Centers - A Brief Listing of Call Center Job Openings in New Kingston”.

But what even more exciting is that these jobs are really low hanging fruit for Jamaicans; you only need passes in three (3) CSEC Subjects, namely:

1.      English

2.      Math

3.      Science, Business or other CSEC subject

Aside from these subjects, you’ll also need fairly good communication skills on call, as this sound like mostly outbound work (Customer Service) and not inbound (Sales).

Multi-tasking is a must, albeit it's highly unlikely that most Millennials (ages 18 to 28) have this problem, being as they already juggle their smartphones and watching Cable TV and their siblings while making sure their house doesn’t burn down by accident.

So drop off an application at the Following address and you will not be disappointed.

Xerox Jamaica

7 Haining Road

Kingston 5