How to find work in Jamaica at Call Centers - IBEX and clients Amazon, AT&T expanding to Montego Bay, Mandeville and May Pen

“We expect to be at full capacity by just after March. Right now, we are already looking for strategic areas not just in Portmore, but in Kingston”

IBEX CEO Robert 'Bob' Dechant on their Expansion plans into Montego Bay, Mandeville and May Pen

Call Center peeps at Advantage, Xerox, IBEX and Fullgram, I've got news that's more interesting than this hairless cat.

IBEX, which hails from Washington, DC in the USA is coming to Montego Bay, Mandeville and May Pen as reported in the article “BPO Company IBEX Plans Rollout To Three More Parishes”, published Sunday October 30, 2016 by Tameka Gordon, The Jamaica Gleaner. 

IBEX, who are based in Portmore Pines in Portmore, currently has some 500+ Customer Service Agents and other staff. They’re already in the process of recruiting some 400 Customer Service Agents as pointed out my blog article entitled “How to find work in Jamaica at Call Centers - IBEX Global paying 400 Call Center Agents JA$400 per hour”.

They'll likely double their call centre operations to between 1,200 to 1,600 staff members by March 2017 for their main clients Amazon and AT&T, even as they seek to expand elsewhere as noted in the article “ Ibex Global considers Mandeville, Montego Bay for expansion”, published Sunday, October 30, 2016 by Avia Collinder, The Jamaica Observer.

At that rate, they'll easily hit US$20 million annually, delivering some US$10 million in business in the year ending July 2017!

For now, they eyeing expanding into the abandoned supermarket behind their 45,600 square feet of leased space on the Portmore Pines Plaza to facilitate their current expansion plans to quote Site Director and Country Manager Dalgleish Joseph, quote: “We can take over, completely renovate, and set up about 600 more works stations there, which can mean just about 1,200 more employees working in that building, in conjunction with what we have now. Right now, we have four shifts, with operations starting from 7 a.m. to midnight but soon we will be moving to 24 hours. When that happens, the shift system will increase”.

So why does this have me excited?

IBEX coming to Montego Bay, Mandeville and May Pen - JA$400 per hour Work in Clarendon

For one, it means employment for people in the Country parts of Jamaica. No more having to travel to Kingston to work in a Call Center in the New Kingston area, as you could easily find work in your parish.

Were they to expand into Montego Bay, Mandeville and May Pen, their numbers could potentially swell to 5000. This would make IBEX one of the largest Call Centers in Jamaica next to Sutherland Global, who are already on the prowl for some 1,500 employees as noted in my blog article entitled “How to find work in Jamaica at Call Centers - 1500 Call Center Agents needed by Sutherland Global”. 

This has me interested, as if I could get a job with IBEX sometime after March 2017, not only would I be getting at least $400 per hour, but I could potentially return back home to Clarendon.

Suddenly, working in a Call Center, as is my current situation as pointed out in my blog article entitled “How to find work in Jamaica at Call Centers - A Brief Listing of Call Center Job Openings in New Kingston”, doesn't seem like such a bad idea!!!

Here's the link:

http://www.ibexglobal.com/careers