My Thoughts on Technology and Jamaica: How to Increase Digicel Greenpacket DX-250 Modem Wi-Fi Signal and Range

Thursday, May 5, 2016

How to Increase Digicel Greenpacket DX-250 Modem Wi-Fi Signal and Range

Digicel Greenpacket DX-250 Modem, you may be wondering why you're not getting signal all the way downstairs or in the living room. If so, draw for a tall glass of Lemonade, Beyonce Style, as today is your lucky day.

Again, you can read my blog article on setting up the Digicel Greenpacket DX-250 Modem as explained in my Geezam blog article entitled “How to setup and troubleshoot your Digicel 4G Broadband Modem”. 

Or you can watch Digicel's own Video for the Digicel Greenpacket DX-250 Modem on their Digicel Jamaica YouTube Page:


Then you have to add your computer to the Digicel Greenpacket DX-250 Modem Wi-Fi Network.


If you've now configured you're Digicel Greenpacket DX-250 Modem which comes with Wi-Fi as explained in my blog article entitled “How to configure the Wi-Fi on your Digicel 4G Broadband Modem” then we might have some other problems.

Troubleshooting Digicel Greenpacket DX-250 Modem - It's all about Location, Location and Powerline Adaptors

Of course, you may have structural interferences.

On possible block to your Wi-Fi may be Christmas lights, you know the ones you forgot to take down since Christmas 2015 as noted in my blog article entitled “OfCom say Christmas Lights interfere with Wi-Fi – Why Fiber Optic Lights Christmas reduce EMI and Electricity Bill”.

You can also try doing the following to improve signal from your Wi-Fi router:

1.      Placing the Digicel Greenpacket DX-250 Modem on the highest possible elevation
2.      Placing the Digicel Greenpacket DX-250 Modem in the middle of the room
3.      Shifting the location of you receiving devices
4.      Rotating the Digicel Greenpacket DX-250 Modem to improve signal bounce from the walls
5.      Turn off gadgets that interfere with Wi-Fi routers e.g. baby monitors, old cordless phones, anything running Bluetooth, microwave
6.      Purchase a Wireless Range Extender
7.      Use a Powerline Adaptor to extend Wi-Fi into other rooms

That last one, that is the use of Powerline Adaptor, is great for securing your Digicel Greenpacket DX-250 Modem from outsiders stealing your Wi-Fi signal as noted in my Geezam blog article entitled “How to expand and secure your Wi-Fi Network with Power-Line Adaptors”.

An excellent Powerline Adaptor that I’d recommend is the US$90 Extollo LANSocket 1500 Powerline Adapter as described in my MICO Wars blog article entitled “US$90 Extollo LANSocket 1500 Powerline Adapter securely extends your Wi-Fi Network”. 

If you so with these options, your Digicel Greenpacket DX-250 Wi-Fi Modem signal should extend all over the room.

Troubleshooting Digicel Greenpacket DX-250 Modem - Internet is an issue if the Signal Turn Up

If you're getting Wi-Fi Signal but no internet, then your problem could be with Digicel. You might need to reset the Digicel Greenpacket DX-250 Modem as follows:

1.      Reset the Digicel Greenpacket DX-250 Modem by holding down the Reset button provided or just unplugging the modem for 10 seconds
2.      Turn if back on again
3.      Wait for all the lights to go green
4.      Test to see if you can browse the Internet

If the modem’s not connecting:

1.      Type ipconfig /release to release the older connections to the modem
2.      Type ipconfig /renew to renew the connections to the modem
3.      Reset the Digicel Greenpacket DX-250 Modem by holding down the Reset button provided or just unplugging the modem for 10 seconds
4.      Restart the Computer or Laptop as well

If you did a diagnostic and got a DNS (Domain Name Server) not found error, most likely you need to flush the DNS Cache:

1.         Check to see if you have full signal
2.         If your PC or Laptop’s not picking up the Wi-Fi produced by the modem, connect physically using the Ethernet Cable
3.         Type ipconfig /flushdns to flush the DNS Cache and thus allow the Remote Server to reconnect you to the DNS
4.         Reset the Digicel Greenpacket DX-250 Modem by holding down the Reset button provided or just unplugging the modem for 10 seconds
5.         Restart the Computer or Laptop as well

Finally, in case you delete the MAC (Media Access Controller) by accident, you can get it as follows:

1.      Go to Start button
2.      Type cmd to bring up the Command Prompt
3.      Type ipconfig /all
4.      Look for the first line that says Physical Address

If this helped, then congratulations, you back in the world of the living. Sharing is caring so share this with the rest of your friends.



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