Call
Centers in Jamaica are an every expanding business. So for you workers in
Advantage Call Center, Xerox Jamaica, Startek and yes IBEX, I’ve got news more
interesting than getting a free copy of Usain Bolt's Autobiography once you
sign up to a US$91.99 subscription for 1spotmedia.com
The call center Conduent Jamaica, a subsidiary of Conduent Inc, is seeking some 300 customer care associates via invitation only as reported in “Conduent To Hold Invitation-Only Job Fair” Published Sunday September 24, 2017 by Avia Collinder, The Jamaica Gleaner.
October
6 2017 is the deadline for applicants to submit their resumes online for one of
the 300 positions on offer. Conduent
will then shortlist applicants and invitation letters will be end for job fair
interviews. This is far more efficient than their last job fair in September
2016, which saw applicants a far away as St Elizabeth coming to their company’s
Naggo Head, Portmore centre forming long lines waiting for hours in the blazing
sun.
Many
fainted and fell ill. Conduent Jamaica, seeking to avoid the image of a sweat
shop and instead cultivate the image of a professional workplace, has decide to
go this route as explained by Conduent Inc’s London-based European PR Manager
for Marketing and Communications, Robert Corbishley, quote: “We are seeking to
recruit 300 customer care associates. The job fair is an invitation only event
and, as such, we have not disclosed the date or location of the event”.
This
time around they a more orderly process and more specific targets:
1. 1,000
CSA's for Kingston
2. 1,500
CSA's for Montego Bay
The
minimum qualifications are:
1. A
school-leaving certificate at the secondary level
2. HEART
Level II certification
Conduent Jamaica - A
Call center on the Rise in St. Catherine
Conduent
Jamaica employs 6,500 people at 11 call centres. They are the 4th largest Call
center for Conduent Inc’s, the parent, whose global workforce of 130,000 is
spread across 4 Call Centers:
1. United
States
2. India
3. Philippines
4. Jamaica
Conduent
has clients in health care, pharmaceuticals, telecommunications, retail,
transportation, and high-tech services. They provide the full suite of BPO
services:
1. Administrative
assistance
2. Finance
and accounting
3. Insurance
claim processing
4. Payroll
services
5. Technical
support
6. Transaction
processing
Albeit
only 300 workers, as their accounts grow, expect more orderly organized and
professionally done interviews in the future.
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