Chatbots
are now all the rage in Mobile Social Media these days.
Not
surprising to me as I’d predicted this phenomenon some time and it may be
coming soon if Google has their way as predicted in my blog article
entitled “How
Google and GSMA RCS on Telcos means Ad Chatbots to unseat WhatsApp dominance”.
From March 2, 2016 |
Microsoft
is no exception and is now testing out their latest chatbot, Tay.ai as reported
in the article “Microsoft's
AI bot wants to chat with all you young adults”, published March 23, 2016
by Mary Jo Foley, CNET News.
As
of writing this, the chatbot has been shut down as online users taught the
chatbot conspiracy theories, racist concepts and yes swear words, forcing
Microsoft to shut it down as reported in the article “Microsoft chatbot is taught
to swear on Twitter”, published 24 March 2016 by By Jane Wakefield, BBC News.
The
chatbot is aimed primarily at 18-y-o to 24-y-o in the US as they do most of the
random purchases for stuff online. Tay is a lot like a real person and you can
be her friend and share information with her mainly:
1.
Nickname
2.
Gender
3.
Favorite food
4.
Zip code
5.
Relationship status
Luckily,
users can delete this at their behest, Tay is also super social, having several
social media accounts on twitter, Snapchat, Kik and GroupMe.
Her
Twitter account, by the way is @TayandYou
and so far she's pretty tame albeit she still needs to get the hang of talking
like a teenager.
According
to Tay.ai About page, Microsoft dipped
into random and anonymous Twitter data and then used comedians in tandem with
the AI to develope her personality.
So
why is Microsoft building a Bot and they don't even have their own Social
Network?
Microsoft Tay.Ai - Why
the future of Fast food and online shopping is chatbots
The
idea I suspect is that Tay.ai will be made open source for developers to
integrate into their Social Media messaging platforms.
This
will occur in much the same way that Kik is using Blynk to talk to teenagers as
noted in my blog
article entitled “Kik
buys Blynk - Why chatbots are the future of music and shopping”.
Facebook
already has plans to include chatbots to deliver business Ads and possibly play
chess with you as predicted in my blog article
entitled “How
FB Messenger Ads means Chess playing Chatbots with Fast Food Coupons”.
Still,
I suspect the Facebook's basketball bot, if they plan to make it into a bot, as
noted in the article “How
to play Facebook Messenger's secret basketball game”, published 19 March
2016 by Jason Cipriani, CNET News will be a
lot more popular and will get kids to order more KFC and pizza.
Generation Z already
socialized to love Bots - Cool bot that gives out pizza coupons is ok
Microsoft
known that teenagers aka Generation Z, aren't too bothered by the data sharing
so long as they can get free KFC and Pizza coupons in exchange.
After
all, Social Media already affords them free calling via such platforms such as
WhatsApp with video calling around the corner as predicted in my blog article
entitled “How
WhatsApp Video Calling in 2016 is Apple's FaceTime, Microsoft's Skype and
Google Hangouts competition”.
So
what to worry about if you sharing with a cool bot program that gives out KFC
and pizza coupons, especially as they're already being socialized to see robots
as friendly. In fact, most teenagers won’t feel surprised to see robot delivery
like Domino's DRU as described in my blog article
entitled “How
Marathon Robotics Dominoes Robotic Unit will replace Pizza Delivery in New
Zealand”.
By the time bots become mainstream, most Generation Z would have
already being socialized to accept robots as friendly, even if they'll take
away their future jobs. for now, she'll need some more sensitization to the “system”
before she can be let out into the wild to interact with regular humans.
Here’s
the link:
@TayandYou Twitter handle: @TayandYou
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