The WhatsApp VoIP Platform hasn’t been launched as yet as described in my
blog article
entitled “WhatsApp
VoIP Calling in Second Quarter of 2014 - WhatsApp kills International Calling
at the Advent of Facetime-eqsue Premium Video VoIP Calling on smartphones”
and already one Telecom Providers is starting to sweat: Telecom Provider Digicel.
They have now cancelled their Digicel ‘Roam
Like You're Home’ offer to allow Caribbean Nationals to make calls at the
same rates as if calling someone else on their own home Networks, based on a
complaint letter to the Gleaner
Editor entitled “Digicel
should've fessed up to roaming charge resumption”, published Saturday March
22, 2014, The Jamaica Gleaner.
You can read the *.pdf version of their FAQ
on the Digicel Roam Like You’re Home Plan as well as the Terms
and Conditions of the Roam Like You’re Home Plan if that helps!
Apparently this reader, a Mr. Michael Wilson, was most upset to discover
this not directly from Telecom Provider Digicel,
but from an episode of Television
Jamaica’s ‘Business Day Report aired on March 19th, 2014.
Clearly, either Telecom Provider Digicel
wasn’t thinking or they weren’t aware that this would’ve resulted in them
losing money back when they’d eliminated Roaming in the Caribbean back on
Tuesday October 1st 2013 as reported in my blog article
entitled “Digicel
to eliminate Roaming Charges by Tuesday October 1 2013 - Minister Paulwell
Negotiates with LIME for US Calls free of Roaming, proving Everything is Possible”.
Aside from his rant about being bombarded by SMS (Short Messaging
Service) from Telecom Provider Digicel
about the latest offers, what really hit home was the fact that this was sprung
upon him - and the rest of Jamaica – with none of the fanfare that the Telecom
Provider usually pays to announcing its promotions and latest Services.
In fact, this came to my attention while reading The Jamaica Gleaner on the same day that
I discovered that Telecom Provider Digicel
had cancelled the rollover of their Loyalty Points as per their FAQ
for Handset Loyalty and Digicel’s
Loyalty Points Terms and Conditions on Digicel’s
Website since February 2014.
I then proceeded to do an article on this
anomaly on my Geezam blog entitled “Digicel
Loyalty Points now expire on a yearly basis”. These *.pdf documents
indicate the following:
1.
Loyalty Points
for Prepaid customers expires every 12 months
2.
Loyalty Points
for Postpaid customer expires every 18 months
3.
JA$1.00 to check
you Loyalty Points
In other words, no more continuous
rollover of Loyalty Points, which you can check via using the following USSD
(Unstructured Supplementary Service Data) codes as follows:
1.
*120*3#
2.
*131#
3.
Text “points” to
444-2402
So with Telecom Provider Digicel’s
Caribbean ‘Roam Like You're Home’ Services shelved and Caribbean
Business Travellers being billed for Roaming, I wonder how long will it be
before a picket line forms Downtown at their Headquarters made up of mostly
disgruntled jetsetters waving their Postpaid Bills after having being
overcharged.
No comments:
Post a Comment