“This
is currently the case only for Haiti but we are actively considering our
options in other countries. It's
important to point out that VoIP services by their nature are network intensive
and given priority in terms of delivery across the network - which in turn
means that other customers' browsing will be impacted”
Head of Communications
for the Digicel Group, Antonia Graham during an interview with the Jamaica
Gleaner
It
was only a matter of time as I’ve long suspected. Telecom Provider Digicel has blocked VoIP Services
Viber and Nimbuzz in Haiti as reported in “Digicel
mulls banning Viber, other 'unlicensed' VoIP services in Jamaica”,
Published Sunday June 29, 2014 by Richard Browne, Business Reporter, The Jamaica Gleaner.
Now
they’ve blocked all VoIP Apps in Jamaica on all smartphones as reported in “Digicel
blocks unlicensed VOIP services”, published Sun June 29, 2014, RJR News and carried exclusively on Kelroy's
blog article on Geezam entitled “Digicel
blocks “unlicensed” Voice Over Internet Protocol (VOIP) services”.
According
to Head of Communications for the Digicel
Group, Antonia Graham in an interview with The
Jamaica Gleaner, they’re activities are not paid for and they’re negatively
impacting on their 4G Mobile Traffic, quote: “Unlicensed VoIP operators like
Viber and Nimbuzz use Telecoms Networks to deliver their services, but they do
not pay any money for the privilege”.
Digicel also claims, rather falsely,
that it impacts on their Data Bandwidth based on the statement at the top of
the page. This isn’t true, as VoIP Calls, just like a Voice Call, use no more
than 64Kbps of Bandwidth at any given time; it’s mainly Video Calling that may
Tax the Network, being as more Bandwidth is needed to carry BOTH Voice and
Video simultaneously.
Plus,
it’s good to note that they’d started upgrades to their Network in anticipation
of the 4G LTE Network launch ion the next 18 months counting from April 2014 as
described in my blog
article entitled “Digicel
to invest US$85 million in 4G LTE Network - 25% of Total revenue from ICT as 4G
LTE Investments designed to weather the coming Summer WhatsApp Storm”.
So
they should be able to handle the Traffic, as they have the Bandwidth to handle
the additional traffic. So this reason isn’t true. It rather has to do with
bypass. They have taken action to protect their revenue stream from lucrative International
calling to USA, Canada and the UK.
Digicel losing
International Calling Revenue – Set to get worse once WhatsApp comes onto the
Scene
However,
the real reason is that they’re losing revenue from International Calling as
described in my Geezam blog article
entitled “How
to set up an International Calling Plan for Digicel or LIME Prepaid and
Postpaid”. Thus Telecom Provider Digicel
invoked the section of the newly minted Telecommunications Act of 2012 and took
action to protect this lucrative revenue base.
Especially
as it provides the money that allows them to pay the mandatory Tax Levy to USF
(Universal Service Fund) that’s used to fund Community Access Points) for
Internet Access as stated in “Phone
companies, beware!”, published Monday, April 28, 2014, The Jamaica Observer.
Once
you have any of these apps, WhatsApp or even the Free Calls with Magicjack App
as described in my blog article
entitled “How
to make Free USA and Canada Calls with Free Calls with Magicjack - MagicJack
Stock buoyed by the coming of WhatsApp to VoIP Calling to Mobile and Landlines”,
you can effectively bypass Telecom Provider Digicel Voice Network by avoiding
having to purchase an International Calling Plan and make US and Canada Calls
like crazy.
The
only persons who’d use International Calling Plans from Telecom Provider Digicel would be persons calling
countries outside these two, such as England. Jamaicans are notorious for not
wanting to pay for International Calling, even if it’s just a few cents per
minute or costs US$19.99 per year for a Calling Subscription using their PayPal Account, CIBC VISA Debit
Card or Scotia VISA
Debit Card as described in my Geezam blog
article entitled “How to
use Scotia VISA Debit Card Online”.
Worse,
both Telecom Provider have an even more
serious problem; Inbound International Calling Bypass being perpetrated by
Americans who possess Mobile phones that have Digicel or LIME SIM (Subscriber
Identification Module) as described in my blog article
entitled “How
US$1 Billion is lost from the USF and Telecoms Tax via Inbound International
Calling Bypass - LIME, Digicel and Network Engineer French Connection”.
So
with improvements to their Backhaul Network coming, it would suggest that
they’d be in a position handle the Traffic, now if not in the next 18 months.
Ditto for Haiti and other Territories that Digicel operates in the Caribbean.
After all, Telecom Provider LIME charges only JA$1.99 to call any UK, Canada
and UK landline. And with WhatsApp coming by the end of June 2014 as described
in my blog
article entitled “WhatsApp
VoIP Calling in Second Quarter of 2014 - WhatsApp kills International Calling
at the Advent of Facetime-eqsue Premium Video VoIP Calling on smartphones”,
they won’t have a choice either way.
Most likely this measure
is temporary, as they’ll have to eventually give them [VoIP Operators] free
reign. Otherwise, customers will start to defect to the other Networks in their
respective territories where they’ve banned these VoIP Calling Apps, especially
as 4G LTE should allow persons more bandwidth in the first place to mitigate
against these “Unlicensed VoIP operators”!
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